Customer satisfaction is our top priority particularly since a large part of our business comes from referrals. Here is just a sampling of what our valued customers had to say:
Steve, Diane, Greg, Roger and John,
Sue and I want to thank you and your entire Advanced Kitchen family for the wonderful, caring service you provided to us on our recent kitchen counter replacement project.
The quality customer service you provided was everything we were hoping for, and better than we could have expected!
From our first visit with John, to Steve's coming to measure, to Roger's staff doing the laminate removal, to the granite company coming to measure, to Greg's wonderful tear-out and preparation for the counter installation, to his return visit to install our new faucet and soap dispenser and re-hook up all plumbing, to Roger's staff now stripping old wallpaper and prepping for tile backsplash install and painting, your attention to detail and being on top of everything for us made this process a joy!
We can't thank Diane enough for her constant attention, scheduling visits around my work schedule and verifying we were happy each day of this process, meant so much to us! Calling from Atlanta on the day of the installation to make sure everything went well is a perfect example of how you folks care about your customers!
I traveled the country for many years helping companies define what quality customer truly means, and you embody everything I explained to clients and more!! You made us feel like part of your "family" through every step of the process, and ensured that everything was done exactly on the dates and times promised.
You are the best, and we wish you continued success!
- Sue & Dennis in Manchester
We LOVE our new kitchen and would not change a thing. Working with Advanced Kitchens and the professional team of Steve and Diane (owners), Greg (installer/plumber), Nick (electrician), and Roger (ceiling repair) was an unexpected hassle-free pleasure. The team transformed our small, outdated kitchen into a brighter, more functional, better organized, FUN place to work. Once we decided on layout, cabinet material and style, hardware, and countertops, the team took over and coordinated and executed a schedule that put us into a fully functioning new kitchen in 21 days. During the 3-week transformation, we were pleasantly impressed that Steve and Diane monitored progress and our complete satisfaction. We could not have chosen a better company and team for making our dream kitchen come true. Thank you all!
- Bev and Bob in Tolland
Steve & Diane - Very nice job! Both vanities look great & Greg is very good. Thank you!
- David & Linda in Manchester
Steve & Diane - Thank you so much for everything! My kitchen is a work of art and my hutch in the dining room is gorgeous! I couldn't have asked for better people to help me on this project. Thank you again!
- Heather in Ellington
Advanced Kitchens earn an A! We are completely satisfied with our kitchen renovation! From our first meeting, Steve and Diane cared about what we wanted which made the whole process a pleasure for us. Their planning process was easy to understand, and no question was unimportant (no matter how many times we asked it.) The subcontactors were very talented as they've done the reno process countless times, and their experience was evident when small issues cropped up. Advanced Kitchens workmen were competent, clean, and comforting to us inexperienced homeowners (thank you Greg and John, you do great work.) Additionally, Diane and Steve a work with a wonderful granite company, whose workers care that you love your granite. Here's the best part: Advanced Kitchens is so well organized that the whole process went very quickly! Wait, the best part is actually that Steve and Diane are Advanced Kitchens. You know when you meet them that they will be there to take your call and stand behind their work. Why would anyone go anywhere else for a kitchen or bath renovation?
- Lisa & David in Ellington
Dear Diane & Steve & Team - Thanks for your help in our kitchen reno. You made the process easier. The counters look great! And you've got a great team!
- Nancy & John in Tolland
Steve, Diane & all the staff at Advanced Kitchens - Thank you all for a great experience with the kitchen remodel. It was a pleasure from start to finish! And we LOVE our new kitchen!!
- Laurie & Dhandi in Vernon
Steve & Diane - Many thanks for all your efforts, including Greg of course. It's a pleasure doing business with you! I am so pleased with my new doors!
- Nancy in Vernon
Diane & Steve - Thank you very much for all of your help in our kitchen renovation. It is beautiful! We absolutely love it! Thank you for all of your time and assistance you gave us in the planning and remodeling!
- Dave & Michelle - Stafford Springs
Excellent work! Every phase was done on time & professionally. Take care & thanks for a great job!
- Ron & Carolyn in Vernon
Steve, Diane & staff - We can't tell you how happy we are with our countertops! Although the process became a little hairy, Diane handled the situation so well and put us at ease. We couldn't ask for better people to help take care of us and we will always remember you guys! You are such wonderful people & even better to work with. We thank you so much!
- Ashley & Ray in Enfield
Well my spending spree is done (for now, hehehe). The kitchen came out beautiful. The work was done with so much noticeable experience. My special thanks to Advanced Kitchens for the wonderful job on my kitchen Project. I especially appreciated Greg's suggested idea over the stove with the molding.
- Peggy in Vernon
Diane & Steve - I have been in awe with your company. I can't tell you what a pleasure it has been and how refreshing it has been to work with your company. All of your contractors have done such an amazing job and are so pleasant, reassuring, and friendly to work with. You are so pleasant and helpful in your guidance, technical skills and coordination of the entire project. John for his great drawings. This is usually a stressful time for homeowners, going through renovations, but I have to tell you that you have relieved the greater percentage of that stress in how your company works so well as a team. I truly believe that you want to do the best job possible and truly care about the customers wants and wishes and are so willing to the best to give the customer what they want.
- Cassy in Enfield
Diane - Everything is great with the new island. We are very pleased with the final product! We love having more counter and storage space. Thank you and Advanced Kitchens for making this project of mine so seamless!
- Cristina & Gene in Ellington
Diane, Steve & crew - Thank you so much for your knowledge, guidance, and patience throughout my kitchen renovation. It's difficult at times as the renovation is in progress to imagine the new kitchen. I was blown away on how my new kitchen turned out - far more than I ever pictured. I am enjoying all the new conveniences. The journey of the kitchen renovation was pleasant & peaceful and full of fun & laughter. I still don't believe it's my kitchen. I would also like to thank you for locating the painter, Tony, on such short notice. Tony & I worked well and he and his crew did a nice job. Once again, thanks for a wonderful and beautiful kitchen!
- Florence in Tolland
Steve & Diane - Thank you for everything! We love our new vanity.
- Sandy & Rocky in West Hartford
Diane & Steve - We want you to know how happy we are with the work done by your company, Advanced Kitchens, on our counter top. We selected a beautiful Shivikashi granite. From the onset, you were extremely helpful and patient as we undertook this upgrade. There were many angles and we were very concerned about the outcome of this project. You set our minds at ease and made a difficult selection much easier. The communication was superb, the recommendations were great and your staff was both helpful and courteous when you weren't there. You sensed our needs and took care of us as if we were family members. We cannot over emphasize our gratitude to your for the superb job! The staff at Discover Marble & Granite was knowledgeable, courteous, and exceptionally talented. They answered all our questions and addressed all of our concerns. As a former cabinet maker, I was amazed at the miter on the backsplash in particular. The grain matched perfectly and the joint is as smooth as silk. I designed the built our kitchen and it was hard for me to give up control but they made me comfortable. Thanks to you, our kitchen counter is a work of art!
- Jerry & Marilyn in Tolland
Steve & Diane - It was a year ago that we ordered a kitchen island from you. I was planning a surprise birthday party for my husband and we were really close to the deadline. Everyone went above and beyond to push the project through and still keep the secret. Both you and the folks at Discover Marble & Granite were professional, helpful, and efficient. Your service was exceptional. The island came in on Tuesday, and the granite top was delivered on Friday at 6:30pm the night before the party. The next day, with a house full of guests, the center for conversation and snacks was - the island. Not only that, but it looks beautiful and we are very happy with the craftsmanship. This is service and quality the way it should be!
- Kathy in Vernon
Steve & Diane - Thank you so much for everything you did to help us put together our dream kitchen. We love it!
- Michelle & George in Ellington
Steve & Diane - The kitchen looks beautiful! Thank you for everything.
- Judy in Ellington
To everyone at Advanced Kitchens - We are SO looking forward to celebrating the holidays in our new kitchen/great room...We love it!!! Thank you again.
- Mick & Jen in South Windsor
Steve & Diane - Thank you very much for our beautiful new kitchen island! We love it! You and your crew were a pleasure to deal with. Everything was executed in a timely manner and finished on time, which we greatly appreciated. If ever we need anything further done in cabinetry, we will definitely call on you!
- Pam & John in Ellington
Steve, Diane & Greg - Thank you so much for everything. We love, love, love our new kitchen and it was a pleasure working with you!
- Steve & Diana in Ellington
Steve & Diane - From my first meeting with Don to my last goodbye to Greg, I could not have been happier with our new kitchen. Thank you so much!
- Pam in Ellington